Did You Ever Wonder How Southwest Airlines “Did It”?
Posted on March 9th, 2009 by Rebecca Bruns
I’ve been hearing about Southwest Airlines and their venerated employee culture since I began in business school over three decades ago. Then we joked about the “love” theme. Considering that SWA closed 2008 with the second-best on-time performance of the nation’s commercial air carriers and that SWA carries more domestic passengers than any other U.S. [...]
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