Please anticipate don’t react to change.
“What is better than dealing with a crisis you might ask?.” How about planning for a crisis or, even better still, anticipating a crisis and being prepared. Let me refer you to two models that I use frequently. They are about change and crisis, performance and timing. They each point out the dangers facing a leader who is late to respond to change.
Crisis Curve (Strategic Analysis and Action (5th edition) © 2002 Pearson Education Canada) plots Strategic Performance (Poor – Good) on one axis and Timing (Early – Late) on the other axis. It makes clear that the later you respond to a needed change the lower your performance will be.
Change Penalties Curve (Fry & Killing, 1988) also plots Performance and Timing. However it points out the late change penalty that will be exacted for those who wait to change until there is a crisis.
Questions you might ask about changes you think are needed include:
- Why is change needed?
- What happens if we don’t change?
- What does success look like?
- Who will or won’t be effective allies in the change?
- Will the change require a “No” to someone or something?
- This is the next in our series of resources you can find on my website. Hopefully, it will resonate with you.
- Are you prepared to pay the penalties in performance? What do you think?
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